Cookie Policy

Website Copyright

The copyright in the material on this web site rests with Der Touristik UK Ltd and its suppliers.

Your access to it does not imply a licence to reproduce and/or distribute this information. This means that you cannot reproduce or distribute this information.

This website is governed and construed in accordance with the Laws of England and is subject to the exclusive jurisdiction of the English Courts.

Use of Cookies

Kuoni use cookies on our website for a variety of reasons. We want our website to be as informative, personal, and user friendly as possible and cookies help us to achieve that goal.

Please note that no attempts are made to identify individual users, store personal information and cookies cannot harm your computer.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can modify your browser setting to decline cookies if you prefer. Please see information about how to do this below however this may prevent you from taking full advantage of the website.

What is a cookie

A cookie is a simple, tiny text file that is stored on a web browser when you visit a website that is incapable of performing any tasks or functions. When you revisit a web page, your browser checks to see if any cookies that are stored on your computer are valid ones for the page you are visiting. If they are, the information contained within them is sent back to that webserver.

Without cookies, you could visit two web pages and the website would not connect that you have seen both pages. It would look at the visits individually. Cookies will allow you to book a holiday online, contribute to a gift list or remember which hotel or resort you are searching for on a specific date to check availability and price. Kuoni uses cookies mainly because they make the browsing experience more efficient, enjoyable and provide relevant content.

Are cookies dangerous?

No. Cookies are small pieces of text. It is not a program, cannot be used as a virus or access your hard drive, and no other website can use it. Your browser will only share information in the cookie from the website that provided it.

Modern browsers allow users to set their own limitations to the number of cookies saved on their hard drives. To learn more about cookies, visit www.allaboutcookies.org.

Why do Kuoni use cookies?

Cookies let us identify the device you are using and how you use our website – but not you personally. They are essential for many features of our website to work, help us identify and resolve errors, monitor web traffic and identify which pages are being used to help us analyse data and improve our site. We only use this information for statistical analysis purposes and they in no way give us any information about you.

Kuoni’s cookies’ key features allow you to:

• Store and review favourite items added to your ‘Travel Planner’ from whichever device you choose.
• Check live price and availability, purchase a holiday, order a brochure or contribute/view your Kuoni Gift List.
• Collect information and surveys so Kuoni can learn more about how you use our website and improve your online experience.
• Provide you with relevant prices and offers on our own website and through our marketing activity.
• Allow you to share holidays you are interested in among your choice of social media channels

Kuoni has good relationships with a small number of carefully selected suppliers who may also set cookies on behalf of us in order to improve our website and bring our customers information and offers that are relevant to you. If you would like more information about the cookies used by these suppliers, please see below.

Cookies cannot harm your computer and Kuoni will not use cookies to collect personally identifiable information about you.

How to modify your browser settings to decline cookies

How to change cookie settings on a PC

Internet Explorer

• Choose Tools and then Internet Options
• Click the Privacy tab
• Move the slider to choose your preferred settings

Google Chrome

• Click on the Tools menu and select Settings
• Click "Show advanced settings" and locate the "Privacy" section, and choose the "Content settings" button
• In the "Cookies" section you can choose your preferred settings

Mozilla Firefox

• Click on Tools, then Options
• Select Privacy
• Select Cookies and choose your preferred settings

Safari

• Go to the Safari pull down menu
• Select Preferences and then the "Security" tab
• Under "Accept Cookies", set it to accept, reject, or selectively accept cookies

How to change cookie settings on a Mac

Internet Explorer

• Choose Preferences from Explorer menu
• Select Receiving Files options
• Select Cookies and choose your preferred settings

Google Chrome

• Click on the Tools menu and select Settings
• Click "Show advanced settings" and locate the "Privacy" section, and choose the "Content settings" button
• In the "Cookies" section you can choose your preferred settings

Mozilla Firefox

• Choose Preferences from the Edit menu
• Select Privacy & Security
• Select Cookies and choose your preferred settings

Safari

• Go to the Safari pull down menu
• Select Preferences and then the "Security" tab
• Choose your preferred cookie settings

Will Kuoni use the information I give for direct mailings?

Yes, but only on a small scale and we try to make sure they only contain information you wouldn't want to miss! If you find that you'd rather not have any contact with us, apart from that which is necessary for us to give you our normal level of service either use the opt-out boxes on the online registration/booking form or alternatively, please write to us at the address below.

If you have any questions relating to our privacy policy, or, if at any time you believe that Kuoni has not adhered to this privacy policy please let us know by sending an e-mail to webmaster@kuoni.co.uk. Alternatively write to us at Marketing, Kuoni, Kuoni House, Deepdene Ave, DORKING, Surrey RH5 4AZ.

The cookies Kuoni use

Performance

'Performance' cookies collect information about how you use the Kuoni website, such as which pages you visit and if you experience any errors. Performance cookies don't collect any information that could identify you – all the information collected is anonymous and is only used to help us improve how the Kuoni website works, understand what interests you and measure how effective our advertising is.

We use performance cookies to:

• Gather statistics on how our website is used
• See how effective our adverts are (we don't use this information to target adverts to you when you visit other websites)
• Help us improve our website by noting any errors that happen

Cookies we have defined as 'performance' cookies will NOT be used to:

• Gather information that could be used to advertise products or services to you on other websites
• Remember your preferences or username after your visit to our website
• Target adverts to you on another website

Functionality

'Functionality' cookies are used to help you use the Kuoni website, provide services and remember settings to improve your visit.

We use 'functionality' cookies to:

• Remember your preferences, such as departure date, destination or the number of passengers travelling on your holiday
• Remember if we've already asked you if you want to fill in a survey

Cookies defined as 'functionality' will not be used to:

• Target you with adverts on other websites

Targeting

'Targeting' cookies are linked to services provided by third parties, such as 'Like' buttons and 'Share' buttons. The third party provides these services in return for recognising that you have visited our website.

We use 'targeting' cookies to:

• Link to social networks like Facebook, who may subsequently use information about your visit to target advertising to you on other websites
• Measure the effectiveness of online marketing campaigns so we can bring you the most relevant holiday offers possible and limit the number of times an ad is shown to you

Social media

We offer a share page widget on all of our web pages for Facebook, Twitter and Google+. This allows you to easily share holidays or travel related information that you are interested in with your friends, family and social networks.

These sites may set a cookie when you are logged into their services. Kuoni has no control or liability over these cookies set, so you should check with the relevant third party’s cookie policy for more information.